Our Services Include:

1. 24/7 System Monitoring & Management

• Continuous monitoring of network, servers, and workstations

• Automated alerts and proactive issue resolution

• Cloud service monitoring (Microsoft 365, Google Workspace, AWS, etc.)

2. Cybersecurity & Data Protection

• Managed antivirus, anti-malware, and firewall protection

• Security patching and updates for all systems

• Multi-Factor Authentication (MFA) setup and enforcement

• Security compliance support (HIPAA, PCI-DSS, etc.)

3. Helpdesk & Technical Support

• Priority remote and on-site IT support

• Dedicated IT helpdesk with fast response times

• IT onboarding & offboarding for employees

• Guaranteed Service Level Agreements (SLAs)

4. Network & Infrastructure Maintenance

• Wi-Fi optimization and network performance tuning

• Firewall, router, and switch management

• Server maintenance and backup testing

• Disaster recovery planning and implementation

5. IT Strategy & Consulting

• Quarterly IT strategy sessions

• Hardware lifecycle planning and vendor management

• Scalability planning for business growth

6. Cloud Services & Remote Work Support

• Microsoft 365 & Google Workspace administration

• Secure VPN & remote access setup

• Cloud storage and collaboration tools support

7. Backup & Disaster Recovery (BDR) Solutions

• Automated, secure data backups (on-premises & cloud)

• Disaster recovery solutions to minimize downtime

• Annual recovery testing for business continuity

8. Specialized IT Solutions (Add-ons)

• VoIP phone system setup & management

• Surveillance system monitoring & maintenance

• Custom IT projects (server migrations, office moves, etc.)